FAQs

1. How can I contact you?

You can reach us via our Contact Us page or email us at info@Purelinn.com. We’re happy to assist you with any inquiries.

2. Where do you ship?

We currently ship to [US, UK, and more]. We are working on expanding to additional locations—stay tuned!

3. How long does shipping take?

Shipping times vary depending on your location. Once your order is placed, you will receive an estimated delivery time at checkout.

4. Can I track my order?

Yes! Once your order has been processed, you will receive a tracking number via email to monitor your shipment’s progress.

5. Can I get a refund on my product?

We accept returns within 14 days of delivery for unused items in their original condition. Check our Refund Policy for details.

6. How can I track my order?

You can track your order using our Order Tracking Page.

7. What if my item arrives damaged or incorrect?

Please contact us immediately with a photo of the issue, and we will arrange a replacement or refund.

8. What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and other secure payment methods.

9. Are your products sustainable?

Yes! We prioritise high-quality, natural fabrics that are long-lasting and ethically sourced.

10. Do you offer discounts or promotions?

Yes! Sign up for our newsletter to receive exclusive deals and early access to new collections.